Why Bug Reports Fail - Neil Studd
In Supercharging Your Bug Reports, we looked at the various characteristics of a well-formed bug report. However, there's more to effective bug reporting than simply recording that a problem was found; an unclear or unpersuasive report can find itself marked as "Invalid" or "Cannot Reproduce", and ambiguities can lead to bugs being marked as fixed when the original problem was not well understood.
In this video, you'll see real-world examples and anecdotes about what happens when bug reports fail, and how you can prevent your reports from suffering these same fates. You'll see why brevity can sometimes be as useful as detail, and why this might sometimes mean not even writing a bug report at all.