You don’t have to learn the business domain to do a lot of valuable testing activities, such as exploratory testing. However, if you want to really make sure a feature will solve the business problem as intended, or help your stakeholders get the minimum they need cost-effectively, you should aim to become an expert in your company’s business domain.

I will share some of the ways my teams and I have been successful in learning about businesses and customers, and how you can apply that knowledge to deliver solutions that exceed both of their expectations. Participants are invited to share their own experiences in becoming business experts and how that helped them, or perhaps held them back.