Your Brain on Usability: UX for QAs - Jessica Versaw
Jessica Versaw

Jessica Versaw

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00:30:50
Description:
"The user" comes up frequently in testing -- understanding your users, their workflows, and ensuring users have a positive experience with your product is a critical aspect of testing. We ensure our products are easy to use and can handle invalid user inputs, however, many testers don't understand the most important aspect of the user -- their brain and how it works.
My talk introduces testers to cognitive psychology and establishes how gaining a better understanding of how users retain information, complete tasks, and process visual input can improve their testing.
Takeaways:
- Gain a basic understanding of cognitive psychology, and why understanding cognitive psychology is critical to thinking like a user.
- Gain an understanding of key cognitive psychology principles that impact product usability and how cognitive psychology and usability research has been conducted.
- Learn methods of testing that focus on product usability and accessibility, how to spot common usability concerns, and understand why those usability issues are largely universal across user personas.
- Leave with resources to further dive into usability concepts.
Previous Lesson:
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