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From my own work experience, I found that often critical information is scattered across departments.
About This TestBash Revisited
In this session, Mark Winteringham will be joined by Melissa Eaden, where they will revisit Melissa's talk from TestBash Brighton 2017.
Here's what Melissa had to say back in 2017:
"From my own work experience, I found that often critical information is scattered across departments. Not just engineering departments, but departments like Customer Service, DevOps, Marketing, and even Sales. What if you actively sought out members of those departments and started a two-way communication exchange. Questions could be answered along with clearing up misinformation. Silos would come down and transparency would develop. In this talk, I'll share my personal stories about reaching out across different departments and I'll give you ideas on how to reach out to departments on your own. How to develop relationships via games and conversations. How to use the information you gathered to strengthen your testing efforts or even correct misinformation you might have had about the product you are testing. I'll discuss how to push the testing mindset outside of the development organization and foster that mindset in the company at large. We'll look at an organization as a whole asset to testing, customers included!"
Melissa Eaden has worked for more than a decade with tech companies such as Security Benefit, HomeAway, ThoughtWorks, and now Unity Technologies. Melissa’s previous career in mass media continues to lend itself to her current career endeavors. She enjoys being EditorBoss for Ministry of Testing, supporting their community mission for software testers globally. She can be found on Twitter and Slack @melthetester.
Mark Winteringham is a tester, toolsmith and the Ministry of Testing DojoBoss with over 10 years experience providing testing expertise on award-winning projects across a wide range of technology sectors including BBC, Barclays, UK Government and Thomson Reuters. He is an advocate for modern risk-based testing practices and trains teams in Automation in Testing, Behaviour Driven Development and Exploratory testing techniques. He is also the co-founder of Ministry of Testing Essentials a community raising awareness of careers in testing and improving testing education. You can find him on Twitter @2bittester or at mwtestconsultancy.co.uk / automationintesting.com