Software Quality Advocate

Olo seeks a Software Quality Advocate to join our engineering team and help us take the next steps toward whole team quality. You’ll support a smart, passionate development team dedicated to delivering amazing products, within a quality engineering group that is committed to a multi-faceted approach to product quality.  You’ll also contribute to our group’s cross-team initiatives that amplify our impact. 
Quality Advocates at Olo do more than test. We also partner with Software Engineers in Test to implement a comprehensive quality approach within our development teams.

This is a full-time position. We support remote work from anywhere in the U.S.

What You'll Be Doing

  • Coordinating cross-team test initiatives with QE staff on other teams. Teamwork is how we roll at Olo.
  • Reporting on test coverage, deficits, and effectiveness for your team’s components...metrics are cool!
  • Implementing creative approaches to software testing that accelerate software development.
  • Representing the needs of the client and/or user and usability considerations during feature development.
  • Collaborating with product owners and developers to design, implement and maintain visible test plans, test scenarios and test cases.
  • Analyzing complex features to identify quality risks and provide suitable feedback, taking into consideration performance, reliability, scalability, resilience, and usability concerns
  • Articulating clear, concise test strategies with a bit of flair
  • Providing clear and consistent test artifacts for test visibility and evidence of working software in multiple environments.
  • Partnering with developers and product owners to adapt Whole Team Quality (WTQ) practices to a team's unique needs.
  • Offering creative solutions in a rapidly evolving environment.

What We'll Expect From You

  • You've got strong opinions on software testing and general software quality concepts. Examples get you bonus points!
  • You love software testing and thrive on making software better
  • You could write a strong test case in your sleep
  • Identifying appropriate heuristics is always a part of your test strategy
  • Server logs, database queries and deploying code do not scare you
  • You've got a technical degree or comparable industry experience
  • You've been in an agile testing role, with a track record of success
  • You thrive in a rapidly changing and evolving environment and take initiative to solve problems
  • You’re comfortable discussing product requirements with product owners and testing approach with developers
  • You can write test documentation that is easily understandable and receives praise from co-workers
  • US Resident and Legal right to work in the U.S.