I can across Maaike Brinkhof's most recent blog post this morning and from the front cover picture I knew I was in for the read I needed. It is always comforting to come across someone articulating...
Automation bias is an error in judgement that comes from evaluating information coming from automated sources, as we tend to put a high degree of trust in them. This is becoming more problematic as the number of automated systems we rely on is only growing and we have a tendency to not notice errors in their output. Examples in software testing include:
Assuming the automated test pipeline passing means the software is without bugs (trusting the automated tests too much).
Putting a lot of effort into fixing flaky automation because automation bias leads you to believe they hold a high degree of value.
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