Masterclass: [E] Building a World Class QA team with Chris Thacker
This Masterclass was kindly sponsored by Applitools. Applitools is on a mission to help test automation, DevOps, and software engineering teams release apps that are visually perfect -- by providing the only commercial-grade solution that validates the user interface of any app in a fully automated manner. Find out more about Applitools.
Chris’s team is on a journey to build a world-class product engineering hub at a major e-commerce site, as part of that they are building a world-class QA Team. That’s hard enough without being spread over 3 sites and the need to recruit, retain and grow QA’s. All whilst developing processes and investigating tools to allow them to do their jobs effectively, meaning they help the business deliver on its strategy.
As part of this Masterclass, you will follow the journey Chris and his team have taken over the last 2 years. Discover their tooling and technique choices and the thought processes behind them. How they influenced stakeholders to allow them to develop their approach.
In this Masterclass you will discover:
- How to select and develop QA Engineers.
- To onboard a team to help people hit the ground running.
- How to develop a career framework.
- A communication approach including the usage of OKR’s and what metrics they believe are important.