Self-Serve Testing

An approach to quality in which teams without dedicated quality engineers are equipped with the knowledge, templates, and tooling to make sound testing decisions independently. Rather than requiring a specialist to be present for every significant project or incident, self-serve testing relies on well-designed prompts, charter libraries, and structured guidance that carry quality thinking into conversations and contexts where a quality engineer is not physically present. It is particularly relevant in organisations where quality engineers are significantly outnumbered by delivery teams.