Shadow IT

Shadow IT has plagued IT administrators for years. Employees bring their own tools into the office, whether it's a preferred device, messaging platform or an AI chatbot (like Shadow AI). These rogue users circumvent IT policies by deploying their own tech, potentially opening organizations to attacks or data leaks. According to Microsoft 71 percent of UK employees have used unapproved consumer tools at work, and 51 percent continue to do so. Forty-nine percent use them to draft and respond to workplace communication, 40 percent for reports and presentations, and 22 percent carry out finance-related tasks with bots.