How to transition from Quality Engineer to Quality Coach: 3 coaching skills

Discover how transitioning from quality engineering to quality coaching can elevate how teams collaborate and learn. This talk explores what it means to be a quality coach, how the role differs from (and complements) that of a tester or quality engineer, and how three essential coaching skills can strengthen communication and empathy across teams.

You’ll learn how deep listening, empathy, and effective questioning can help you guide others, navigate challenging situations, and foster a culture of quality in your organisation.