Most talks about quality don’t make it into developer conferences. This one did.

Create Memory
Christine standing on the LDX3 Stage. She is wearing a red suit and blue hat. Behind her is her slide showing the number '5.6 billion' and showing a bunch of logos of fortune 500 companies which lost in total 5.6 billion dollars through the global outage caused by Crowdstrike
In this memory: Christine Pinto

Most talks about quality don’t make it into developer conferences. This one did.

LDX3 received over 1,000 talk proposals.
Mine was one of the few chosen to tackle quality leadership not architecture, not incident response, but the messy, often-overlooked foundations of building software that lasts.

I knew the audience would be tough:
• Staff+ engineers
• Heads of engineering
• Technical leads with little time and big responsibilities

So I treated the talk like a leadership pitch:
No testing jargon. No fluff. Just the business case for quality.
That meant:
• Stats from recent industry reports
• Cases from companies which failed (e.g. Sonos) and companies which lead with quality (e.g. Spotify)
• A toolkit any leader can use to start shifting culture today

Because here’s the truth:
• Most leaders already feel when something’s off.
• But to act on it, they need the right framing especially when explaining it upward.

I created the Quality Leadership Toolkit to help leader start to have better conversations, questions and decisions earlier. I’ll keep building it, with the help of the teams, testers, and leaders who know how much this work matters.

Let’s fix quality leadership, together.

Christine Pinto
CPTO of Epic Test Quest
Co-Founder and CTPO @Epic Test Quest | Conference speaker on AI and Quality Leadership | Long-time tester | Building tools testers actually enjoy using | Join the quest to level up software quality
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