Martijn Maas is a senior expert of incident, problem and crisis management. He combines 20 years of experience in ICT with a background in psychology and leadership development. "My biggest passion is inspiring people to look at issues in a new way so that they are able to take the next step themselves. I consider approaching complexity in a simple way as the key to improvement and growth." Martijn developed an innovative approach to quality improvement in operational ICT environments. An important part of this is combining people’s intrinsic skills and motivation with structured methods aimed at the goal, not the process.He is a Complex Problem Solver and senior consultant at CoThink.

• More about Martijn: https://www.cothink.com/martijn-maas/
• and on https://www.linkedin.com/in/martijn-maas-1303a0/