An approach to raising issues that focuses on surfacing the problem and moving forward, without assigning fault to whoever caused it.
So what? Removing blame from the process of reporting issues makes people more willing to speak up quickly and honestly, rather than covering things up out of fear of consequences.
Example: A team lead frames bug reports as "here's where we are, what do you want me to do with it," rather than pointing fingers at who introduced the problem.
Editorial note: This definition has been inferred from how the term was used in the source material.
So what? Removing blame from the process of reporting issues makes people more willing to speak up quickly and honestly, rather than covering things up out of fear of consequences.
Example: A team lead frames bug reports as "here's where we are, what do you want me to do with it," rather than pointing fingers at who introduced the problem.
Editorial note: This definition has been inferred from how the term was used in the source material.
