Creating Dashboards To Drive Team Conversations

01 Oct 2024
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Melissa Fisher's profile
Melissa Fisher

Quality and Test Leader

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Talk Description

We often talk about metrics and wonderful dashboards to showcase to stakeholders what’s going on and provide updates on progress.

Let me provide an alternative view on this. How about creating dashboards that help you as a team have conversations?

I fundamentally believe that metrics are powerful when they can help guide us. Metrics are about data.

  • What is the data telling us?
  • Do we need to look at different data here?
  • Why are we even looking at this at all?

Through this power lens, we can start to think about the questions. What do we need as a team? What do our stakeholders want?

I have been experimenting with these thoughts. One example is tracking quality criteria (functional and non-functional bugs) to see where we are finding bugs, then digesting it to understand what we can learn from this.

I want to share these examples, so you can go away and think about what your own examples could be. Helping you and your team have conversations.

By the end of this session, you'll be able to:

  • Understand how metrics and dashboards can help your team have conversations
  • Apply good question asking to uncover what the data is telling you
  • Review the data to see if you need a different data set
  • Evaluate the current use of metrics and dashboards to see if it adds value
Melissa Fisher
Quality and Test Leader
She/Her

Hi, I'm Melissa! I'm a Quality and Test leader specialising in owning and delivering end to end testing across complex programmes, transformations and start up or enterprise environments. You can find me on here or Linkedin. Feel free to reach out. I am happy to have conversations about quality & test topics.

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