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You are a group of Test Leads working for MedBash, a startup offering an online appointment booking and record management system for doctors and patients. The company is running a small-scale alpha test, and wants to expand to a national beta by mid-2018 (or sooner--market share is on the line!) You have been asked to review the problems/issues which have been reported by your team of tester...

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Jenny Bramble

Director of Quality Engineering

Jenny came up through support and DevOps, cutting her teeth on that interesting role that acts as the 'translator' between customer requests from support and the development team. Her love of support and the human side of problems lets her find a sweet spot between empathy for the user and empathy for my team.

She's done testing, support, or human interfacing for most of her career. She finds herself happiest when she's making an impact on other people--whether it's helping find issues in applications, leading scrum, speaking at events, or just grabbing a coffee and chatting.

Neil Studd

Software Engineering Coach @ Makers

Neil Studd is a UK-based tester with over 15 years' experience of leading quality initiatives within agile startups and large enterprise organisations. He is the creator of the Testers' Island Discs podcast which is available on the MoT website, and co-hosts the Tech Team Weekly and Screen Testing podcasts.