Bug Reporting 101

A quick course on raising bugs

    • Neil Studd's profile
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Supercharging Your Bug Reports
  • Define what a bug is and how it differs from other software issues
  • Explain why effective bug reporting matters
  • Identify the key elements of an effective bug report using the PEOPLE mnemonic
  • Tell a compelling story about the bug's impact on users using oracles
  • Extrapolate the potential severity and scope of the bug
  • Evaluate your own and your team's bug reports using the PEOPLE heuristic
Why Bug Reports Fail
  • Discover strategies to help prevent bug reports getting rejected or ignored
  • Investigate and find patterns to turn "unreproducible" bugs into reproducible ones
  • Consider faster alternatives to reports like pairing, post-its or "mentioning in passing" for some bugs
  • Explain why bug counts alone are a poor metric of tester effectiveness
  • Recognise the importance of adding value through communication and relationships, not just bug reports
Easy Exploratory Testing Ideas with Bug Magnet
  • Explain how the Bug Magnet browser extension works and how it aids exploratory testing
  • Understand how varying input data reveals information and potential bugs
  • Appreciate the value of variability and creativity in exploratory testing
  • Leverage tools like Bug Magnet to enhance exploratory testing effectiveness

A short course of bug reporting tips.

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Neil Studd
Software Engineering Coach @ Makers

Neil Studd is a UK-based tester with over 15 years' experience of leading quality initiatives within agile startups and large enterprise organisations. He is the creator of the Testers' Island Discs podcast which is available on the MoT website, and co-hosts the Tech Team Weekly and Screen Testing podcasts.

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