How To Build a Thriving QA/Testing Team With People-First Leadership

A good people leader must possess strong interpersonal skills such as empathy, active listening, and the ability to communicate effectively. They should also build and maintain relationships of trust, act with honesty, and serve as role models for others. Yet as a leader or potential leader, how do you develop those qualities?

I will share my journey into leadership. I’ve discovered how I’ve learnt to promote a climate of collaboration, constant improvement, and freedom for everyone to make their full contribution. 

During my five-year journey overseeing remote Quality Engineering teams, I’ve witnessed the beauty of one action igniting another to start a domino effect that allowed the QA team to work effectively. I’ve also experienced the challenges that come with leadership. As I continue to learn, I’d like to share it all with you in the hope that it helps with your leadership journey.

Topics we’ll cover: Internal and community contributions, objectives and key results (OKRs), key performance indicators (KPIs), hackathons/contests, forum channels, public and private recognition, private feedback mechanisms, monthly gatherings, mentorship programs and more! 

Join this Masterclass Webinar to leverage Shweta’s experience and discover many ways to build a thriving QA/Testing Team with people-first leadership.