Rachel Kibler: Engineering hope

In this episode of Leading With Quality, Rosie Sherry chats with Rachel Kibler, Senior Quality Engineer at SeekWell, where she’s seen quality evolve across seven teams over five years. Together, they explore what it means to lead with quality in a company that’s shifting how it thinks about testing, team roles, and continuous improvement.

Rachel shares how SeekWell has moved from traditional QA to quality engineering, how she’s learning to code with support from her team (and ChatGPT), and how quality is becoming everyone's responsibility. They also talk about how structure, autonomy, and a willingness to experiment can open up space for change.

You’ll hear about:

• The shift from QA to quality engineering, and what that means day to day
• How Rachel is building coding confidence and exploring automation
• What quality coaching looks like across different types of teams
• How SeekWell’s structure supports shared ownership of quality
• Ways community, side projects, and self-driven learning shape career growth
• How quality connects to business impact
• Examples of how AI tools like Copilot and Cursor are supporting learning and everyday work

If you're navigating change in your quality role, this conversation will give you a sense of hope. You'll hear how support, clarity, and space to grow can help you build confidence, expand your influence, and shape the future of your work.