Susanne Abdelrahman: What does decision making have to do with quality?

In this episode of Leading With Quality, Ministry of Testing CEO Rosie Sherry chats with Susanne Abdelrahman, Quality Engineering Manager and former QA leader at Dropbox.

Together, they explore how leading with quality means being clear about the problems you're trying to solve, translating work into business impact, and navigating growing scope, especially when you’re accountable but don’t have full ownership. Susanne reflects on her time at Dropbox, where she coached teams, prioritised ruthlessly, and partnered across functions to influence quality without being a blocker.

You’ll hear about:

• How QA has grown to work across the full SDLC, from ideation to post-release
• Balancing team-level decisions with org-wide quality coaching
• Using rituals, visibility, and “quality champions” to scale your impact
• Making the quiet wins of quality work visible
• Why language, community, and clarity all matter in modern quality leadership

This is a thoughtful conversation about influence, care, and helping teams build better software together. If you're figuring out how to lead with quality in complex environments, this episode offers practical examples, hard-earned lessons, and a sense of community for quality professionals navigating similar challenges.