Quality Coaching essentials
Develop the mindset and practical coaching techniques that help teams build shared responsibility for continuous quality
-
-
- Intermediate
- 6
- 7
93 already enrolled
Quality Coaching is becoming an essential part of modern software development. As delivery speeds increase and systems grow more complex, quality can no longer sit with a single role. Testers and quality engineers are now expected to help teams build a quality-first mindset and share responsibility for better outcomes.
This course introduces the foundations of quality coaching and shows how it shifts the focus from doing testing work yourself to helping teams think about quality earlier and collaborate with more clarity.
You’ll learn:
- What quality coaching is and the principles that guide it
- How core coaching skills strengthen collaboration and decision making
- How different coaching models work across teams and organisations
- The common pitfalls teams face and how coaching helps them move forward
- How organisational context, leadership, and culture shape coaching success
- The skills coaches need for the future, including working with AI and modern quality practices
You’ll hear from experts including Kulas Angeles, AJ Wilson, Clare Norman, Shweta Jaju, Kat Obring, Callum Akehurst-Ryan, Anne-Marie Charrett, and Ady Stokes. They each share practical examples, insights, and approaches you can adapt for your own work.
Throughout the course, you’ll take part in short activities to help you reflect, apply what you’ve learned, and understand how coaching can support continuous quality in your context.
By the end, you’ll have a clearer view of how coaching helps teams share responsibility for quality and how these skills can improve collaboration, reduce rework, and help teams deliver better software.
Anne-Marie Charrett is an international keynote speaker and author of Quality Coach's Handbook.
STEC Certified. MoT Ambassador, writer, speaker, accessibility advocate. Consulting, Leeds Chapter Lead. MoT Certs curator. Testing wisdom, friendly, songs and poems. Great minds think differently
Intellectual (non practicing)| Neurospicy | UN Women Volunteer | Above all Curious & Challenging - Quality and Testing Leadership for 20+ years.
I explore the world of software development and testing. Join me as I continue my adventures, discovering the wonders of quality.
Hi I'm Callum, a software tester and quality coach in London. I talk about exploratory testing, test strategy, diversity & inclusion and building testing in agile teams / startups.
Passionate about the human side of software: the people who build it as much as the people who use it. I believe great products come from great collaboration, and I love facilitating the kind of conversations that turn complexity into clarity. My focus is on making software that's inclusive for everyone. I believe software shouldn't just be functional, but joyful too. Here are some more words it's 404
Kat Obring has spent 20+ years in software delivery: DevOps QA engineer, Head of Delivery, and now a quality coach who helps engineering teams build measurable improvement practices. She runs Kato Coaching Ltd and has presented at PeersCon, Agile Testing Days, HUSTEF, and TestBash, among others. She is direct, opinionated, and has strong feelings about the word "quality."
Kulas, or Mark Nicholas, is a Director, Software Quality Engineering with Sun Life Financial. A seasoned engineering leader with 17+ years of experience in IT mostly in quality engineering and DevOps.
I am a quality coach who focuses on creating a collaborative environment within teams, helps implement best practices and raises the difficult questions that are on everyone's minds anyway.
