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When quality becomes infrastructure - Into the MoTaverse - Episode 23

Abby Bangser is a principal founding engineer at Syntasso, a CNCF ambassador, and a Team Topologies advocate. She started her career in QA and has spent two decades working in internal tooling, DevOps, SRE, and platform engineering. Always with quality at the centre.

In this episode, Rosie and Abby explore platform engineering through a quality lens. They cover what it actually means to treat a platform as software, why Richard Seroter's "shift down" framing matters more than shift left, and how quality engineers can engage with platform teams. As users, contributors, and embedded practitioners. Abby introduces the "thinnest viable platform" concept from Gregor Hophe, explains why ephemeral test environments are a natural platform engineering win, and makes the case that AI-era software development plays directly to quality engineers' strengths. They also dig into community, career confidence, and why SRE is, in Abby's words, "just quality at the systems level."

Follow Abby Bangser and Rosie Sherry in the MoTaverse.


Comments

Rey Mark Lucentes
Shift down works because instead of trying to change how people behave, it changes how the system responds — kind of a stoic move: you can't control what people will forget or overlook, so you control the response instead.

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