The cost of poor quality is high

Jun 24, 2025

Create Memory
A graphic with a dark purple background and stars. In the top right corner is the MoT logo. In the bottom left corner is a cartoon drawing of a head with a visible brain, wearing glasses. The head is grey with a white smile showing teeth. A large quote in white text is centred on the graphic: "The cost of poor quality is high. Poor quality impacts customer trust, brand reputation and reduces team morale." Below the quote, in smaller white text, is "- Stuart Thomas".
In this memory: Stuart Thomas
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Stuart Thomas shares one of his helpful takes on quality during Why does Quality Engineering matter?

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Simon Tomes
Community Lead at Ministry of Testing
he/him
Hello, I'm Simon. Since 2003 I've had various roles in testing, tech leadership and coaching. I believe in the power of collaboration, creativity and community. 🎓 MoT-STEC qualified.
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