Human - AI Interaction Modes
28 Mar 2026
In this moment:
Rahul Parwal
AI Chapter
Agentic AI is a buzzword and an interesting concept.
It's a level of interaction where you delegate the maximum control to AI.
However, depending on the tasks, the level of delegation would change too.
This mindmap lists down all three modes of interaction:
It's a level of interaction where you delegate the maximum control to AI.
However, depending on the tasks, the level of delegation would change too.
This mindmap lists down all three modes of interaction:
- Automation
- Augmentation
- Agency
Rahul Parwal
Test Specialist
Rahul Parwal is a Test Specialist with expertise in testing, automation, and AI in testing. He’s an award-winning tester, and international speaker.
Want to know more, Check out testingtitbits.com
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Lisa Crispin
I opened that mind map image in a new tab to zoom in on it, good stuff. This helps me because I've been struggling with the terminology. I'm more of an observer of GenAI usage than an actual user right now. Is "augmentation" the same as "AI Assistance"? Thanks!
Rahul Parwal
AI assistance is a kind of augmentation, yes!
Rahul Parwal
But at the same time you can use AI assistance to do "automation" too.
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