Human - AI Interaction Modes
28 Mar 2026
In this moment:
Rahul Parwal
AI Chapter
Agentic AI is a buzzword and an interesting concept.
It's a level of interaction where you delegate the maximum control to AI.
However, depending on the tasks, the level of delegation would change too.
This mindmap lists down all three modes of interaction:
It's a level of interaction where you delegate the maximum control to AI.
However, depending on the tasks, the level of delegation would change too.
This mindmap lists down all three modes of interaction:
- Automation
- Augmentation
- Agency
Rahul Parwal
Test Specialist
Rahul Parwal is a Test Specialist with expertise in testing, automation, and AI in testing. He’s an award-winning tester, and international speaker.
Want to know more, Check out testingtitbits.com
Lisa Crispin
I opened that mind map image in a new tab to zoom in on it, good stuff. This helps me because I've been struggling with the terminology. I'm more of an observer of GenAI usage than an actual user right now. Is "augmentation" the same as "AI Assistance"? Thanks!
Rahul Parwal
AI assistance is a kind of augmentation, yes!
Rahul Parwal
But at the same time you can use AI assistance to do "automation" too.
Sign in
to comment
Better than a generic video, see YOUR test, live, ready to show you what matters most: quality at scale.
Explore MoT
See where AI genuinely helps, where it doesn’t, and how testers can stay firmly in control
Unleash the power of generative AI to boost your software testing and day-to-day tech tasks
Into the MoTaverse is a podcast by Ministry of Testing, hosted by Rosie Sherry, exploring the people, insights, and systems shaping quality in modern software teams.