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QMS tip from Melissa Fisher

06 Oct 2026

In this moment: Melissa Fisher
Myth: If we haven't got a problem, we don't need to change anything
Fact: Identify risks and opportunities before problems occur 


Please excuse the poor quality photo, I was at the back of the room!

Quality Management System workshop.
Deborah Reid profile image
Deborah Reid
Lead Test Engineer
she/her

As a Lead Test Engineer, with 15 years experience, Deborah specialises in quality engineering, risk management, and scaling test strategies.

Over the years, she has spearheaded quality operations for major international expansions, including multi-region deployments and scaled QE to support expanding product domains. Most recently, she's focused on driving shift-left quality practices and automation.

She is deeply passionate about fostering a quality-first culture that balances speed with stability. Her approach centres on pragmatic automation - leveraging tools like Cypress where they add maximum ROI, paired with targeted exploratory testing to safeguard complex user journeys.

She also has a passion for accessibility testing and has written a course on the topic https://www.ministryoftesting.com/courses/introduction-to-accessibility-testing?s_id=19046932

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