Agentic enterprise

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A business model where humans and intelligent AI agents work together to improve efficiency and decision-making.

Unlike traditional automation, agentic AI doesn’t just follow rules - it can reason, adapt, and act autonomously. These AI agents handle complex, multi-step tasks through a continuous cycle of perception, reasoning, and action, enabling dynamic problem-solving.

For quality engineers and testers, this means:
  • AI agents assist in testing and quality processes, reducing repetitive work.
  • Humans focus on strategic, creative, and high-value activities.
  • Potential impact - it is proposed that there will be better employee experience, faster delivery, and improved customer satisfaction.
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