A place to log and track work that isn't being addressed immediately, often used when a small issue can't be fixed on the spot.
So what? Some teams deliberately avoid logging every issue as a ticket, instead resolving small things through direct conversation with developers and only reaching for the backlog when something turns out to be bigger than expected.
Example: A tester offers a developer the choice of a quick five minute fix with no ticket, or logging it to the backlog if it turns out to be more involved than first thought.
Editorial note: This definition has been inferred from how the term was used in the source material.
So what? Some teams deliberately avoid logging every issue as a ticket, instead resolving small things through direct conversation with developers and only reaching for the backlog when something turns out to be bigger than expected.
Example: A tester offers a developer the choice of a quick five minute fix with no ticket, or logging it to the backlog if it turns out to be more involved than first thought.
Editorial note: This definition has been inferred from how the term was used in the source material.