How a team plans a piece of work so quality is built in before delivery starts. This covers scoping, acceptance criteria and getting the right people together to ask whether you’re building the right thing and who it’s for. It is one of three areas of a quality management system, alongside quality control and continuous improvement.
So what? Problems found in testing often trace back to poor quality planning. Planning is usually within a team’s own control, so it’s a good place to look for gaps and friction.
Examples: A team that was reactive switching to three amigos (triforce) sessions to discuss each piece of work before building it; an agent generating scope and acceptance criteria that then takes a human hours to review because of duplication, which marks a friction point in planning.
So what? Problems found in testing often trace back to poor quality planning. Planning is usually within a team’s own control, so it’s a good place to look for gaps and friction.
Examples: A team that was reactive switching to three amigos (triforce) sessions to discuss each piece of work before building it; an agent generating scope and acceptance criteria that then takes a human hours to review because of duplication, which marks a friction point in planning.
