Parveen Khan – Quality > Test Automation

In this episode of Leading with Quality, Rosie Sherry speaks with Parveen Khan, a Quality Practice Lead, about her journey helping a company move from an automation-first mindset to one that truly values quality.

Parveen shares how she stepped into a new role created to build a culture of quality across an organisation by connecting leadership, engineering, and product teams. She and Rosie talk about what it means to be “in the middle” of it all, helping both teams and leaders understand that quality is not just about tools or automation, but about people, mindset, and shared responsibility.

They discuss how introducing Quality Engineers helped shift attention back to exploration, collaboration, and learning. Parveen also shares how she built an internal quality community, where people across roles come together to learn, share challenges, and support each other’s growth.

You’ll hear about:

• Starting a Quality Practice Lead role and working across teams to build shared ownership of quality
• Why exploratory testing helped uncover what automation missed
• How to build a quality community inside a company
• Helping developers take part in testing and quality discussions
• Changing the focus from “dev done” to including quality in every delivery plan
• Exploring what good looks like in the future of quality, including AI and low-code work
• The importance of having mentors, allies, and community support when driving change

If you want to learn how to balance automation with a broader view of quality, and how community and curiosity can help make that shift, this conversation offers honest and practical insights.