Discussion: Driving a Culture of Quality

14th December 2023
  • Locked
  • Parveen Khan's profile
  • Caleb Crandall's profile
  • Ben Dowen's profile
Discussion: Driving a Culture of Quality image
Talk Description

During this session, we will be able to hear from three huge leaders in the influencing space. They will share their knowledge and experience of all the ways they contribute and drive a culture of quality in their workspace, in their teams or within the community.

Ben Dowen - Has had the great honour of working with a variety of different teams, and different structures over the past 11+ years. From large enterprises with central testing teams to small consultancies with only a small handful of testers, Ben had the opportunity to influence quality in different ways. Ben truly believes that building great software is a team sport, and influencing quality takes a blend of technical skill and domain knowledge, applied using a combination of advocacy and knowledge sharing.

Caleb Crandall - Has over 11 years of experience in writing and testing high-quality software for medical devices. Caleb has been fortunate to join a software team that already had a strong culture of quality, but he helps influence and maintain that culture through participation in requirement, design, and code reviews; celebrating finding bugs (every bug they find and fix before shipping is a bug that doesn't impact their customers' experience!); and being a strong advocate for "slow is smooth, smooth is fast" development and testing practices. That is, doing the things they know they need to do to reduce risk and increase confidence in the robustness of each increment of work they deliver, even under pressure.

Parveen Khan - Is a solo tester within her company. Being a solo tester meant that Parveen has always been trying to coach/mentor devs to be quality champions and mostly successfully, has been able to build a whole team quality approach. This has helped her in being able to focus on driving quality initiatives and not just be there to test the features even though she's the only tester on the team. This is also very much aligned to making use of everyone's influencing skills and leading without a title (lead title) or authority to drive changes within the team.

By the end of this session, you'll be able to:

  • Learn directly from industry experts
  • Understand about the successes and challenges of driving a culture of quality
  • Discover how you can drive a culture of quality
Parveen Khan
She/Her
Quality Practice Lead at CFC
Hi, I'm Parveen Khan, a Quality Practice Lead passionate about software testing and quality engineering. I also enjoy sharing my experiences and stories.
Senior Software Engineer in Test
Caleb has been developing and testing medical research devices for over 12 years, focusing on improving testing efforts at every stage of the design, development, and release process.
Ben Dowen
He/Him
Senior Quality Engineer
I explore the world of software development and testing. Join me as I continue my adventures, discovering the wonders of quality.
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