Why We Failed at Building in Testability

13th January 2023
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Jitesh Gosai's profile
Jitesh Gosai

Principal Tester

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Talk Description

This talk is about when I was a test lead in a development team that moved to testability, succeeded but then ultimately failed to maintain the new way of working. I’ll detail how we got started with testability, what caused us to fail in maintaining the approach and how other teams could do it differently. 

How we got started will cover: how we created a joint understand in what testability means for our product. How our team leaders encouraged experimentation, reflection and speaking up which was key for collaboration. This level of collaboration coupled with their joint understanding is what really enabled the team to build in testability. 

Why we failed will cover: what foundational team behaviours were missed by the leaders for this approach to continue beyond the initial implementation. The foundations being establishing psychological safety, how everyone can and must learn from failure, how to work across discipline boundaries and the power of positively framing work. 

What others can do will cover: Why team leaders are best positioned to do this. I’ll detail some basic steps that teams can take towards: creating psychological safety, how teams can get better at learning from failure, what they can do to encourage working across discipline boundaries and what positively framing work looks like

What you’ll learn

By the end of this talk, you'll be able to:

  • What we are doing wrong in teams that causes testability to fail testability isn’t the problem but team culture via incentives are
  • What are the leadership behaviours that enable success with testability encouraged experimentation, reflection and speaking up which was key for collaboration
  • What steps can be taken to maintaining testability once established creating psychological safety, how teams can better learn from failure, what they can do to encourage working across discipline boundaries and what positively framing work looks like
Jitesh Gosai's profile'

Jitesh Gosai

Principal Tester

Jitesh Gosai has over 19 years of testing experience, working with various companies enabling them to build, test and automate at scale. He is currently a principal tester at the BBC in the iPlayer & Sounds department, working with Mobile, TV, Web and Smart speaker teams. His core aim is to create a Culture of Quality by helping teams build quality into their products. In his free time, he likes to speak about his experiences at conferences all over Europe and blogs regularly at https://www.jitgo.uk/blog and tweets @jitgo
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