Cosmic conversation: quality engineering models & systems

3rd February 2025
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Anne-Marie Charrett's profile
Anne-Marie Charrett

Director of Engineering

Niko Mangahas's profile
Niko Mangahas

Head of Quality Engineering Practice

Cosmic conversation: quality engineering models & systems image
Talk Description

In this cosmic conversation about quality engineering models & systems, Anne-Marie Charrett and Niko Mangahas explore the frameworks and models that shape modern quality engineering. They discuss how different models influence quality strategies, from risk-based approaches to continuous quality integration and how these systems impact software development at scale. With their combined expertise, they break down complex quality engineering concepts into practical, real-world applications.

Throughout this engaging discussion, Anne-Marie and Niko highlight the challenges of implementing these models in various team structures, emphasizing the importance of adaptability and collaboration. They share insights into how quality engineering can move beyond testing to become a core driver of software excellence. 

Whether you're leading a quality team or looking to refine your organisation's approach to quality, this session provides valuable perspectives and actionable takeaways.

By the end of this session, you'll be able to:

  • Gain knowledge of different models used in quality engineering and how they can be applied to improve software quality
  • Learn about systems that support quality engineering practices and how to implement them in your organisation
  • Understand the challenges and solutions in quality engineering, providing practical insights for your own projects
Director of Engineering
Anne-Marie Charrett is a software tester, trainer, and coach. An electronic engineer by trade, software testing chose her when she started testing protocols against European standards
Head of Quality Engineering Practice
Niko has over 15 years of Quality and Process Strategy Consulting for Information Systems across virtually every industry. After starting as a developer, he found his true passion in Testing and Quality roles. Formerly, Niko was Lead Solution Architect for QA at Hewlett Packard Asia-Pacific, growing the team in headcount, revenue, and clients through impactful capabilities and exciting innovations - touching all aspects of functional and non-functional testing. He also started and led the Enterprise Quality program for CareerBuilder as Director of QA, and now leads the Quality Engineering Practice for RCG Global Services, where he drives best practices, standards, innovation, and capability building internally and through technology partners. In addition, he has stood up and ran a number of testing COEs, teams, squads, and communities and has developed roadmaps, architecture, and automation programs for enterprise clients. He is passionate about leveraging AI and RPA technologies in Quality Engineering.
Director of Engineering
Anne-Marie Charrett is a software tester, trainer, and coach. An electronic engineer by trade, software testing chose her when she started testing protocols against European standards
Head of Quality Engineering Practice
Niko has over 15 years of Quality and Process Strategy Consulting for Information Systems across virtually every industry. After starting as a developer, he found his true passion in Testing and Quality roles. Formerly, Niko was Lead Solution Architect for QA at Hewlett Packard Asia-Pacific, growing the team in headcount, revenue, and clients through impactful capabilities and exciting innovations - touching all aspects of functional and non-functional testing. He also started and led the Enterprise Quality program for CareerBuilder as Director of QA, and now leads the Quality Engineering Practice for RCG Global Services, where he drives best practices, standards, innovation, and capability building internally and through technology partners. In addition, he has stood up and ran a number of testing COEs, teams, squads, and communities and has developed roadmaps, architecture, and automation programs for enterprise clients. He is passionate about leveraging AI and RPA technologies in Quality Engineering.
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