A Guide to Usability

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Melissa Fisher's profile
Melissa Fisher

Test Team leader

A Guide to Usability image
Talk Description
How easy is your product to use?
This is a common question that many of us may have asked. I'd like to break down the answer to this question by looking at common frustrations a user may have with your product or service. Then delve deeper into the following usability areas you could look out for Navigation, Feedback, Performance, Memorability, Learnability, Affordances and Error Messages. I'll share what you could do with your team to bake in usability from the start.

This Masterclass was kindly sponsored by Xray, the leading Quality Assurance and Test Management app for Jira. More than 4.5 million testers, developers and QA managers trust Xray to manage 100+ million test cases each month. It is a mission-critical tool at over 5,000 companies in 65 countries, including 137 of the Global 500. With Xray you can plan, execute and track your testing with full requirements traceability supported by both manual and automated tests, including BDD using Cucumber as well as JUnit, NUnit, Robot and others. Discover the future of testing and start your free trial today at getxray.app.
What you’ll learn

By the end of this masterclass, you'll be able to:

  • Define what usability is
  • Recognise common user frustrations to avoid
  • Identify important usability areas to focus on to make your product easier to use
  • Carry out a five step plan to include usability from the start
Melissa Fisher's profile'

Melissa Fisher

Test Team leader

Melissa is a Quality Engineering Manager and currently works at EasyJet. She enjoys supporting test engineers, mentoring/coaching on testing topics and leading on continuous improvement activities. Outside of work, Melissa loves to spend time with her family, get outside in nature, eat lots of plants and read plenty of books.
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  • user-experience
  • performance