Anne-Marie Charrett: Building bridges - Leading without boundaries

In this episode of Leading With Quality, Rosie Sherry speaks with Anne-Marie Charrett, Engineering Futurist at Telstra. Anne-Marie shares her journey from leading test automation strategy to defining a new role that focuses on advocacy, influence, and building movements for quality across one of Australia’s largest organisations.

Anne-Marie reflects on what it means to lead without boundaries, why traditional titles often restrict thinking, and how creating space for teams and leaders can unlock genuine cultural change. She also discusses the importance of community, emergent strategy, and why quality is everyone’s responsibility.

You’ll hear about:

• How Anne-Marie shaped her unique “engineering futurist” role
• The challenges and opportunities of driving whole-team testing in a large enterprise
• Why job descriptions, interviews, and onboarding are key to shifting quality left
• The role of community, influence, and humour in leading change
• Lessons from The Quality Coach’s Handbook and how quality coaching is a form of leadership

If you’re interested in how leaders can bridge gaps, create movements, and influence culture at scale, this conversation offers a forward-looking perspective on leading with quality.