Quality narratives and the circles of consequence - Ep 121

In episode 121 of This Week in Quality, co-hosts Simon Holmes and Judy Mosley settle in (coffee vs. missing tea!) and zoom in on how the community is shaping the year ahead through goals, risk thinking, and career growth moments worth celebrating. They highlight the #MyGoals memory-post challenge on ministryoftesting.com (and the Goal Setter badge), reflecting on how different people approach goal-setting and why “showing up” each day can matter more than the end result.

Simon shares updates from the MoTaverse, including the latest releases in the Software Quality Engineering Certificate (SQUEC), especially a set of short, practical audio perspectives on quality culture. A standout theme is framing quality in terms of risks people actually care about, and making consequences visible beyond test cases and requirements. Judy connects this to a real-world “bug surfaced at the worst possible moment” story, fuel for MoT’s Bugs in the Wild learning collection, and the group explores Cassandra Lung’s powerful idea of mapping “circles of consequences” to help teams (and leaders) feel the real impact of “low priority” issues.

The conversation then opens up to the community on stage. Helene shares the pain of repeatedly flagging an issue that only becomes urgent when a deadline hits, and the challenge of being trusted while also being overloaded. Cassandra expands on building buy-in through human impact, “nightmare scenarios,” and deliberate risk decisions, plus a very relatable dose of consumer-side quality frustration while moving apartments. Daria Zion celebrates her first MoT article going live, Five practical ways to use AI as a partner in quality engineering, and shares how she’s improving interview feedback and hiring workflows. Ujjwal Kumar Singh talks performance reviews, experimenting with Playwright tooling, and proposing a move from test reports to a quality narrative, while Simon flags new My Reports features in MyMoT for tracking course progress and community activity. Finally, Demi Van Malcott closes the episode with a brilliant win: an official promotion to Quality Manager, and a reminder that growth often starts by taking on the work before you feel ready.

#MyGoals

#QualityCulture

#Risk

#QualityNarrative

#CareerGrowth