In this memory:
Heleen Van Grootven
Yesterday I gave my first 99-second talk at my first MoTaCon on disaster management! When things have gone completely wrong, remember:
- We know: Share the facts, without speculation but also without minimising or hiding anything.
- We do: Share what you’re doing to deal with the issue, and also what others can do in the meantime.
- We care: Try to address the most pressing concerns of the people affected, or express sympathy if you can’t.
- We’ll be back: Set a time and place for your next communication, even if you have nothing new to share!
After a decade in communications, I switched to testing—turns out that I really like figuring out how things work and how they fit together. Always open to learning more and meeting new people!
Rosie Sherry
Bug congrats, it was great to see you on stage!
Emily O'Connor
👏 Great talk, much more useful than “yeah… we already have a bug for that …in the backlog”
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