In this memory:
Bug
Spotted this bug whilst taking out some cash from a cash machine.
However, the service worked seamlessly. Card goes in, PIN number entered, service selected. Cash pops out.
Zero issues. Job done.
Makes you wonder, can we question our assumptions and obsession with bugs if our customers can achieve their outcomes?
Hello, I'm Simon. Since 2003 I've had various roles in testing, tech leadership and coaching. I believe in the power of collaboration, creativity and community. 🎓 MoT-STEC qualified.
Bug
Very cool you got to meet my friend.
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Thu, 1 Oct 2026
Previously known as TestBash, MoTaCon is the new name for our annual conference. It's where quality people gather.
A quick course on raising bugs
Debrief the week in Quality via a community radio show hosted by Simon Tomes and members of the community
