How quality is created, maintained and lost in complex software systems — Jitesh Gosai

Add Memory
TestBash Brighton 2025 session: “How quality is created, maintained and lost in complex software systems” by Jitesh Gosai. Using the July 2024 CrowdStrike outage as a case study, the session explores how software failures occur, why root cause analysis can fall short, and how quality engineering can help reduce future risks. Keywords: Jitesh Gosai, CrowdStrike outage 2024, software failure case study, quality loss, TestBash Brighton 2025, complex systems, software reliability, QA engineering.
In this memory: Jitesh Gosai

Jitesh Gosai uses the 2024 CrowdStrike outage to show how quality is lost in complex systems—and how we can build it back.

Hear this deep dive into failure, impact, and learning at TestBash Brighton 2025, October 1–2.

Tickets : https://ti.to/mot/testbash-brighton-2025?source=motsite" rel="noopener nofollow">https://ti.to/mot/testbash-brighton-2025?source=motsite

Alexandra Cella
She/Her
Events & Community Associate
Hey! I'm Alex, part of the MoT team, working on Events, Community, and Socials. Also a singer, DJ, and video nerd—when I’m not hyping meetups, I’m making noise somewhere. Let’s build!
Reduce flakiness. Try Squish for free. image
Enhance test coverage, and streamline automation. Take a tour!
Explore MoT
Accelerating Test Design: From Chaotic Requirements to Ready-to-Run Test Assets image
Fri, 27 Jun
Automating Manual Test Design with Generative AI
MoT Software Testing Essentials Certificate image
Boost your career in software testing with the MoT Software Testing Essentials Certificate. Learn essential skills, from basic testing techniques to advanced risk analysis, crafted by industry experts.
Leading with Quality
A one-day educational experience to help business lead with expanding quality engineering and testing practices.
This Week in Testing image
Debrief the week in Testing via a community radio show hosted by Simon Tomes and members of the community
Subscribe to our newsletter
We'll keep you up to date on all the testing trends.