The tension between Users and QA

Feb 16, 2026

Create Memory
A woman and man on a video call.
In this memory: Simon Tomes Kaarina

Kaarina explores how a highly skilled tester’s sense of “this is a problem” often diverges from what real users experience as a problem.

And what is the scarcity mindset?

Simon Tomes
Community Lead at Ministry of Testing
he/him
Hello, I'm Simon. Since 2003 I've had various roles in testing, tech leadership and coaching. I believe in the power of collaboration, creativity and community. 🎓 MoT-STEC qualified.
MoTaverse Team
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