AMA about transitioning to Quality Assistance model
10 Apr 2026
Ways of working is often fascinating topic to explore. While I was moving from quality assurance to quality assistance, I didn't expect it would change the way I work as tester. Once implemented correctly, it creates a space and mental capacity for testers to do creative, innovative work while delegating day-to-day work to engineers. It helps to expand your horizons, think about outside of the box and eventually grow your skills and career.
Let me explain it in a little bit more details.
Quality Assistance Model promotes the ownership of quality and testing by every engineer on the team, regardless of their role. This allows each engineer to develop code, test it, and release it to production without gatekeeping by a quality team or quality engineer.
Let me explain it in a little bit more details.
Quality Assistance Model promotes the ownership of quality and testing by every engineer on the team, regardless of their role. This allows each engineer to develop code, test it, and release it to production without gatekeeping by a quality team or quality engineer.
Then what do testers do? Under the Quality Assistance Model, you use your testing expertise to guide and educate the team, empowering and influencing them to produce high quality software.
Sharing quality and testing responsibilities across the team spreads the testing workload more evenly and gives testers time to:
- Build testing infrastructure
- Fill gaps in test automation
- Explore new tools and techniques
- Monitor production performance
- Conduct exploratory testing, ensuring sapient investigation of your product that automated tests cannot provide
- Support developers on their team, or even on other teams
I am happy to share some tips, specific examples, pitfalls (it's not all flowers and rainbows) and help you understand whether it's something beneficial for your role and organisation. There are a lot of nuances and context matters a lot here.
Ask me anything about Quality Assistance model and transitioning into it.
Nataliia Burmei
Lead Quality Engineer
I am Nat, Lead Quality Engineer who loves travelling, running, quality coffee with a book on the side. Totally unbiased, I love quality.
Simon Tomes
How would someone deal with a developer who was reluctant to take testing lessons from a tester/quality person?
Jesse Berkeley
How do we balance championing the Quality Assistance model with the reality that many early‑career quality engineers haven’t yet experienced working this way?
Demi Van Malcot
What is for you the most difficult thing about doing quality assistance?
Gary Hawkes
As you coach engineers through with quality assistance model, are there any milestones you need to hit to raise the bar on the wider team taking more responsibility for quality?
Adam Foy
Does working in a Quality Assistance model make it more difficult to return to a more traditional Quality Assurance role later?
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