Does Soft skills can be the turning point?

21 Apr 2026

https://www.ministryoftesting.com/insights/the-soft-skills-shift-everything/


Check out the recent call for insights; it was my first for the Ministry of Testing.

This is something that I'm pursuing myself, and I find that what distinguishes us from machines is that we are humans!

So let's look into our soft skills and improve them.
The result could be mind-blowing. 
Cristina Lanca Carrageis
QA Coach

I'm Cristina Carrageis, I'm an empathic and visionary QA, who is passioned for driving excellence and innovation to product/services to be developed and delivered to the end users.
Love mentoring others. I truly believe that the knowledge earned needs to be shared with others, so everyone can gain from it and improve.

Simon Tomes
Awesome, Cristina. I'm here for it too! Perhaps over time we can create a Moment per soft skill and folks can comment with their reflections and research. 🤔

Gary Hawkes
Totally agree. I build teams on soft skills first, role skills second treating each person as an individual, embracing the differences we have. Thats the core of where teams connect, help each other and thrive. One might almost say, communities are built on soft skills.

Simon Tomes
"Soft skills first, role skills second." – Love it, Gary!

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