How do you handle company and stakeholder needs that might impact product quality? - AMA about project management
27 Mar 2026
In this moment:
Ady Stokes
Ady asks:
How do you handle company and stakeholder needs that might impact product quality, for example, wanting to release before all risks are mitigated or having a lack of interest in usability or accessibility testing?
My answer:
I can only present them with the facts. Ultimately, a decision about such trade-offs lies with the higher-ups. When the decision is to give up product quality for something else, my job is to make sure that everyone involved is aware of the risk it brings.
In my opinion, the key is documentation. Writing down the impact of their idea and reading it back to them might just change their mind. And if it doesn't, it serves as a decision record for future reference.
Good ways to document product quality trade-offs:
- meeting protocols (make sure to send them to all participants)
- Architecture Decision Records (ADRs)
- Risk Assessment documentation (mark as "Accepted")
- Backlog (fix later for more money)
What's your answer? Comment below 👇🏻
Nadja Schulz
Project Manager
she/her
Loves ducks and cheese, doing what she wants & solving problems 🦄
Open To
Meet at MoTaCon 2026
Review Conference Proposals
CV Reviews
Teach
Work
Sign in
to comment
See how Lynqa runs your existing tests as written, captures step-by-step evidence, without code or no-code.
Explore MoT
Thu, 1 Oct
A tech conference to help you navigate the ever-shifting landscape of Quality Engineering, AI, Leadership, Product, Accessibility and Security.
Boost your career in software testing with the MoT Software Testing Essentials Certificate. Learn essential skills, from basic testing techniques to advanced risk analysis, crafted by industry experts.
Into the MoTaverse is a podcast by Ministry of Testing, hosted by Rosie Sherry, exploring the people, insights, and systems shaping quality in modern software teams.