How to go from being a gatekeeper to being a quality coach

23 May 2025

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An AI generated image of a pencil that's half mechanical, half old-fashioned, with text underneath that lays out the steps in facilitating a test planning workshop:

Invite the team, and share feature documentation beforehand. 
Ask the product owner to give a brief overview of the feature. 
Collect and then prioritise high risk areas based on business impact and complexity, maybe by using a simple matrix. 
Discuss how the team can mitigate the highest and most impactful risks.
Determine how you can test for those. 
Document the outcomes, and agree on ownership of action items.
At the Leeds Testing Atelier I spoke about how we, as testers, can go from being gatekeepers to being quality coaches. One of the practical suggestions was to facilitate a test planning workshop with your team.

This is how you do it:
Invite the team, and share feature documentation beforehand.
Ask the product owner to give a brief overview of the feature.
Collect and then prioritise high risk areas based on business impact and complexity, maybe by using a simple matrix.
Discuss how the team can mitigate the highest and most impactful risks.
Determine how you can test for those.
Document the outcomes, and agree on ownership of action items.

Buy in will skyrocket if you give people a chance to be involved in the planning.
Kat Obring
Founder, Director
she/her

Kat Obring has spent 20+ years in software delivery: DevOps QA engineer, Head of Delivery, and now a quality coach who helps engineering teams build measurable improvement practices. She runs Kato Coaching Ltd and has presented at PeersCon, Agile Testing Days, HUSTEF, and TestBash, among others. She is direct, opinionated, and has strong feelings about the word "quality."

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