Processes are awesome
30 Sep 2026
Tom Game made a comment about how processes can be viewed as exciting in Stu Day's 'Storytelling: bringing Quality to life' session at Leading With Quality.
Often we can relate to processes as boring, or not being impactful, but the reality is that processes are at the heart of change, innovation and quality (of course).
This is something that has been at the heart of my own work, a few quick reflections of my own:
Often we can relate to processes as boring, or not being impactful, but the reality is that processes are at the heart of change, innovation and quality (of course).
This is something that has been at the heart of my own work, a few quick reflections of my own:
- processes requires observation, we need to look and understand the system
- processes impact one another, we probably shouldn't change things blindly
- processes should be simplified, bit by bit
- processes are part of the system, the flywheel
- processes consider the quality of the system, we look for risks, we consider the people, and we use tech to make it work efficiently
- processes in the world of AI, bring a whole new layer of consideration, our knowledge and documentation likely needs to be documented well
To me processes have been pretty exciting to work on. We can't address it all at once. Change doesn't happen overnight, that's too risky.
I've personally resorted to looking at our progress, outcomes and successes by looking back in time, 6 months ago, 1 year ago, 3 years ago. When we look back, we can see how all the processes that have change have created the (hopefully) positive outcomes. We must pay attention to that...and in the theme of Stu's session, try to find ways to tell stories around it.
Rosie Sherry
CEO & Founder at Ministry of Testing
She/Her
I've been working in the software testing and quality engineering space since the year 2000 whilst also combining it with my love for education and community. It turns out quality, community and education go nicely hand in hand.
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