Activity

Quality Engineering Manager II / Technical Development Lead / Chief Quality Officer
She/Her
Intellectual (non practicing)| Neurospicy | UN Women Volunteer | Above all Curious & Challenging - Quality and Testing Leadership for 20+ years.
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">19.2.0 of MoT Software Testing Essentials Certificate</a> image
19.2.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.4.0 of MoT Software Testing Essentials Certificate</a> image
1.4.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.5.0 of MoT Software Testing Essentials Certificate</a> image
15.5.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.4.0 of MoT Software Testing Essentials Certificate</a> image
15.4.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.3.0 of MoT Software Testing Essentials Certificate</a> image
15.3.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.2.0 of MoT Software Testing Essentials Certificate</a> image
15.2.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.1.0 of MoT Software Testing Essentials Certificate</a> image
15.1.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.0.0 of MoT Software Testing Essentials Certificate</a> image
15.0.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<div>Great to hear you describe what a quality engineer is and what they do. SQEC learners will enjoy learning from you. <br> </div> image
Great to hear you describe what a quality engineer is and what they do. SQEC learners will enjoy learning from you.  
Aj Wilson
Aj Wilson
earned:
<a href="https://www.ministryoftesting.com/software-testing-glossary/quality-engineer" rel="noopener nofollow">Quality Engineer</a> image
Quality Engineer
Aj Wilson
Aj Wilson
earned:
<div>See you at MoTaCon 2026!</div> image
See you at MoTaCon 2026!
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.4.0 of MoT Software Testing Essentials Certificate</a> image
1.4.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">19.6.0 of MoT Software Testing Essentials Certificate</a> image
19.6.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">19.5.0 of MoT Software Testing Essentials Certificate</a> image
19.5.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">19.4.0 of MoT Software Testing Essentials Certificate</a> image
19.4.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">19.3.0 of MoT Software Testing Essentials Certificate</a> image
19.3.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">19.2.0 of MoT Software Testing Essentials Certificate</a> image
19.2.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">19.1.0 of MoT Software Testing Essentials Certificate</a> image
19.1.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">19.0.0 of MoT Software Testing Essentials Certificate</a> image
19.0.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.5.0 of MoT Software Testing Essentials Certificate</a> image
15.5.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.4.0 of MoT Software Testing Essentials Certificate</a> image
15.4.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.3.0 of MoT Software Testing Essentials Certificate</a> image
15.3.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.2.0 of MoT Software Testing Essentials Certificate</a> image
15.2.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.1.0 of MoT Software Testing Essentials Certificate</a> image
15.1.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">15.0.0 of MoT Software Testing Essentials Certificate</a> image
15.0.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.4.0 of MoT Software Testing Essentials Certificate</a> image
1.4.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.4.0 of MoT Software Testing Essentials Certificate</a> image
1.4.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="https://www.ministryoftesting.com/memories/cloudwatch-broke-the-internet-again" rel="noopener nofollow">Cloudwatch broke the internet - again.</a> image
Cloudwatch broke the internet - again.
Aj Wilson
Aj Wilson
contributed:
Cloudflare went down again today and half the internet with it. Nothing like a global outage to remind us that we're all just one code or config change away from cup of tea time chaos. image
Cloudflare went down again today and half the internet with it. Nothing like a global outage to remind us that we're all just one code or config change away from cup of tea time chaos.
Aj Wilson
Aj Wilson
earned:
<a href="https://www.ministryoftesting.com/software-testing-glossary/shadow-work" rel="noopener nofollow">Shadow Work</a> image
Shadow Work
Aj Wilson
Aj Wilson
contributed:
<div>Shadow work refers to <strong>untracked, informal, or invisible tasks</strong> that consume significant time and effort but aren’t reflected in official plans, metrics, or ticket systems. These tasks are essential for team success but often go unnoticed in capacity planning and performance reviews. Sometimes called 'Glue work'.<br><br><strong>Why it matters</strong>
</div><ul>
<li>
<strong>Hidden capacity loss:</strong> teams appear to have full bandwidth, but shadow work can eat up 30–40% of time.</li>
<li>
<strong>Burnout risk:</strong> Senior quality engineers often shoulder the bulk of invisible work.</li>
<li>
<strong>Promotion barriers:</strong> work that isn’t documented rarely counts toward career progression.</li>
<li>
<strong>Misalignment:</strong> business thinks engineering is slow; engineering feels misunderstood.<br><br>
</li>
</ul><div>
<strong>Three types of Shadow Work<br></strong><br><strong>Invisible production support</strong>
</div><ul>
<li>Investigating alerts and errors</li>
<li>Answering ad-hoc support questions</li>
</ul><div><br></div><div>Fixing issues outside ticket flow</div><ul><li> <strong>Impact:</strong> wasted hours on recurring problems, skipped Quality steps, stability risks.</li></ul><div><br></div><div>
<strong>Technical glue work</strong><br>       Code reviews, mentoring, documentation, coordination</div><ul><li> <strong>Impact:</strong> critical but undervalued; creates bottlenecks for senior quality engineers.</li></ul><div><br></div><div>
<strong>Shadow backlog<br></strong>Off-the-record fixes and improvements outside the official roadmap</div><ul><li> <strong>Impact:</strong> broken capacity planning, creeping misalignment, trust erosion.<br><br>
</li></ul><div>Shadow work isn’t bad, it’s often the work that truly matters. The problem is when it’s invisible. Make it visible, plan for it, and recognise it.</div> image
Definitions of Shadow Work
Aj Wilson
Aj Wilson
earned:
<a href="https://www.ministryoftesting.com/software-testing-glossary/okrs-objectives-and-key-results" rel="noopener nofollow">OKRs (Objectives and Key Results)</a> image
OKRs (Objectives and Key Results)
Aj Wilson
Aj Wilson
contributed:
<div>
<strong>OKRs are a directional and aspirational system</strong> intended to stretch teams and individuals. They balance ambition with measurability and provide a flexible framework whose interpretation can vary by context.<br><br>The <em>classic </em>OKR philosophy emphasises "<strong>Measurable Key Results</strong>". As Dev Experiance, Quality or Testing leadership hold the teams accountable for behaviors and culture  - they make room for "<strong>Qualitative Key Results</strong>". <br><br><strong>Qualitative Key Results</strong> are for these objectives that are hard to quantify (e.g., “Improve team morale” or “Strengthen cross-functional collaboration" or in the case of most new Quality Engineering Leaders - "Build a strong quality culture" or "Build a community of practice" as part of the behaviour sections of company values.  This is often seen in more 'next gen' progressive organisations.  <br><br><strong>Qualitative</strong> = descriptive, harder to express in numbers.</div><div>
<strong>Measurable</strong> = can be counted or calculated.</div><div>
<br>Many companies also encourage personal OKRs focused on skill development or career growth (e.g., “Complete advanced cloud certification”), which may not have an immediate business impact but still align with long-term organisational goals.</div> image
Definitions of OKRs (Objectives and Key Results)
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.7.0 of MoT Software Testing Essentials Certificate</a> image
1.7.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.6.0 of MoT Software Testing Essentials Certificate</a> image
1.6.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.5.0 of MoT Software Testing Essentials Certificate</a> image
1.5.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.4.0 of MoT Software Testing Essentials Certificate</a> image
1.4.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.3.0 of MoT Software Testing Essentials Certificate</a> image
1.3.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.2.0 of MoT Software Testing Essentials Certificate</a> image
1.2.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.1.0 of MoT Software Testing Essentials Certificate</a> image
1.1.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="" rel="noopener nofollow">1.0.0 of MoT Software Testing Essentials Certificate</a> image
1.0.0 of MoT Software Testing Essentials Certificate
Aj Wilson
Aj Wilson
earned:
<a href="https://www.ministryoftesting.com/software-testing-glossary/quality-engineer" rel="noopener nofollow">Quality Engineer</a> image
Quality Engineer
Aj Wilson
Aj Wilson
contributed:
<div>A quality engineer makes sure quality is built into every stage of software development and everything around it. They're not gatekeepers, and they work closely with the software engineers or developers, product managers, and even operations to prevent defects, improve observability, and support continuous delivery.<br><br>
</div><div>Quality engineers bring technical skills like writing code, building test frameworks, and integrating tools into the CICD pipeline for fast, actionable feedback via exploratory testing and observability as well. Their mission is simple. Make sure quality and risk is not an afterthought.</div> image
Definitions of Quality Engineer
Aj Wilson
Aj Wilson
contributed:
<div>A Quality Engineer is a pivotal role in engineering quality into every layer of the software development lifecycle. Rather than acting as a gatekeeper, the QE partners deeply with developers, product managers, and operations teams to proactively prevent defects, enhance system observability, and drive continuous delivery of reliable, scalable software.<br><br>The “engineering” in Quality Engineering is not metaphorical, it’s grounded in technical fluency, systems thinking, and automation craftsmanship. QEs read and reason about code, architect robust test frameworks, and integrate tooling into CI/CD pipelines to provide fast, actionable feedback. They surface insights through monitoring and trend analysis, and influence architectural and deployment decisions to reduce risk and improve resilience.<br><br>Ultimately, Quality Engineers design for quality as a shared, systemic responsibility, not a phase, not a checklist or afterthought, aiming to remove unnecessary friction where possible.</div> image
Definitions of Quality Engineer
Aj Wilson
Aj Wilson
earned:
<a href="https://www.ministryoftesting.com/software-testing-glossary/webdriver-bidi" rel="noopener nofollow">WebDriver BiDi</a> image
WebDriver BiDi
Aj Wilson
Aj Wilson
contributed:
<div>WebDriver BiDi (Bidirectional) is a Communication protocol that allows two-way communication between a test automation client and a web browser, unlike the traditional WebDriver protocol which is primarily request-response based.<br><br>Bidirectional communication replaces request-response limitations, enabling more reliable and comprehensive web test automation.</div> image
Definitions of WebDriver BiDi
Aj Wilson
Aj Wilson
earned:
<div>Thanks for continuing to share job opportunities on the MoTaverse Slack. </div> image
Thanks for continuing to share job opportunities on the MoTaverse Slack. 
Aj Wilson
Aj Wilson
earned:
<a href="https://www.ministryoftesting.com/software-testing-glossary/metamorphic-testing" rel="noopener nofollow">Metamorphic testing</a> image
Metamorphic testing
Apply autism-aware design principles to improve software usability for autistic and neurodivergent people. image
Apply autism-aware design principles to improve software usability for autistic and neurodivergent people.
Aj Wilson
Aj Wilson
earned:
<a href="https://club.ministryoftesting.com/t/86859" rel="noopener nofollow">Enterprise buy in for MoT - useful tips</a> image
Enterprise buy in for MoT - useful tips
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