Jenny Bramble: The quality revival
-
Locked
Jenny Bramble
Director of Quality Engineering
Rosie Sherry
CEO & Founder at Ministry of Testing
Talk Description
In this episode of Leading With Quality, Rosie Sherry speaks with Jenny Bramble, VP of Product and Quality at Zen, longtime community member, and advocate for building leadership in quality.
Rosie and Jenny explore the shift from testing to quality leadership, the importance of systems thinking, and how community plays a crucial role in navigating change. They talk candidly about titles, metrics, remote work, and the emotional weight of being a leader from a quality background.
Jenny shares how she moved from test engineering to director of engineering and now leads across product and quality. She reflects on the challenges of managing expectations, pushing for public conversations, and building influence across an organisation.
You’ll hear about:
- Why quality leaders need space to share frustration and learn from each other
- How to navigate KPIs, org charts, and the secret map of influence
- The value of glue work and care as part of leadership
- Tips for becoming code literate and using AI to support your thinking
- Why remote work can make the work of quality harder, but not impossible
- How community and systems thinking support long-term quality impact
This is a conversation for those ready to lead in what Jenny calls a golden age of quality, where influence, care, and community are driving real change.
Jenny came up through support and DevOps, cutting her teeth on that interesting role that acts as the 'translator' between customer requests from support and the development team. Her love of support and the human side of problems lets her find a sweet spot between empathy for the user and empathy for my team.
She's done testing, support, or human interfacing for most of her career. She finds herself happiest when she's making an impact on other people--whether it's helping find issues in applications, leading scrum, speaking at events, or just grabbing a coffee and chatting.
Jenny came up through support and DevOps, cutting her teeth on that interesting role that acts as the 'translator' between customer requests from support and the development team. Her love of support and the human side of problems lets her find a sweet spot between empathy for the user and empathy for my team.
She's done testing, support, or human interfacing for most of her career. She finds herself happiest when she's making an impact on other people--whether it's helping find issues in applications, leading scrum, speaking at events, or just grabbing a coffee and chatting.
