Quality Coaching in the wild: when theory hits reality

28th March 2025
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Anne-Marie Charrett's profile
Anne-Marie Charrett

Director of Engineering

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Talk Description

It's incredibly rewarding to work with teams, helping them improve how they think and build quality into their work, especially when a team is highly motivated to do so. 

But what happens when a team struggles with the motivation to improve quality? 

Sometimes, even teams that want great quality struggle to be motivated when the culture works against them.

Anne-Marie Charrett shares some tips and tricks you can use to help work through some of these non-ideal situations.

By the end of this session, you'll be able to:

  • Teach teams to integrate quality practices into their workflows
  • Use collaborative techniques, like the ‘3 Amigos’ to improve team communication
  • Prepare for AI in testing and evolving quality needs
Anne-Marie Charrett
Director of Engineering
She/Her
Anne-Marie Charrett is an international keynote speaker and author of Quality Coach's Handbook.
Anne-Marie Charrett
Director of Engineering
She/Her
Anne-Marie Charrett is an international keynote speaker and author of Quality Coach's Handbook.
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