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Total Quality Management image
  • Michael Close's profile image
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."[1] Total Quality Management (TQM) emphasizes that all departments, not just production (such as sales, marketing, accounting, finance, engineering, and design), are responsible for improving their operations. Management, in this context, highlights the obligation of executives to actively oversee quality through adequate funding, training, staffing, and goal setting. Although there isn't a universally agreed-upon methodology, TQM initiatives typically leverage established tools and techniques from quality control. TQM gained significant prominence in the late 1980s and early 1990s before being largely superseded by other quality management frameworks like ISO 9000, Lean manufacturing, and Six Sigma.
Invest in test artefacts, they can last longer than the application's source code image
  • Simon Tomes's profile image
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  • Michael Close's profile image
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An exploration of test artefacts in relation to information, knowledge and product maintenance.
Gorilla Testing image
  • Michael Close's profile image
A manual software testing technique that focuses on repeatedly and intensively testing a certain section/module/feature of an application to ensure to ensure its robustness and reliability.
Thanks for the community stars love 🤩 image
  • Lisa Crispin's profile image
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Judy Mosely mentioned on TWiT how she loves the community stars. Others chimed in giving our Community Stars (algorithm) much love. I think it was Mariem who said that she gets a notification...
Does the happy path make us happy? Ep. 84 image
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Unpack quality coaching, job titles, happy paths, and pull request templates in an episode full of candid chat and personal stories
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