Friction has a complex relationship with quality

Great conversation. I've shared a mindmap on it in the MoT Slack. It would be cool to build upon it. I could imagine curating a collection and then combining it into a list of frictions. I feel a memory post incoming. :)

Thank you both for sharing your conversation. The whole topic of the friction that can restrict and holds us back within a development team is definately worth exploring more. For me the biggest challenges I find are around the cognitive impact of too much context switching, managing conflicting priorities and getting a good balance between helping people and knowledge sharing.

Great conversation. Engineering often get look at as the sole responsibility for shipping faster. But when we step back we realised that engineering can only go as fast as every process from Product to the customer will allow. I think Quality Engineering and Continuous Quality practices, will be uncovering the friction in each discipline and influencing the discussions on how we reduce unnecessary friction or manage the friction we can do nothing about, better.