What's one thing you do to support a stronger quality culture?

28 Jan 2026

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A quote graphic against a purple space-themed background featuring stars and a planet. The text, enclosed in a white quotation box with a small robot character in the corner, reads: "Talk about quality in testing as it relates to risks that people care about." The quote is attributed to Cassandra H. Leung at the bottom right, and the MOTAVERSE logo is in the top left corner.
Cassandra H. Leung shares the following in Module 4, Lesson 4 of the Software Quality Engineering Certificate (SQEC).

"One thing that people can start doing straight away is to talk about quality in testing as it relates to risks that people care about. So if, for example, you know what the problem is that you're trying to solve from a business perspective, then you could talk about risks that could potentially undermine the value that you would be adding to the business and to the customers."

There's heaps more advice from Cassandra, Melissa Fisher, José Carréra, Hanisha Arora, and Suman Bala. Check it out when you get the chance.

How about you, what's one thing you do to support a stronger quality culture?
Simon Tomes
Community Lead at Ministry of Testing
he/him

Hello, I'm Simon. Since 2003 I've had various roles in testing, tech leadership and coaching. I believe in the power of collaboration, creativity and community. 🎓 MoT-STEC qualified.

MoTaverse Team
Ujjwal Kumar Singh
Talk. One thing I would do to support a strong quality culture is talk. That’s where I would start. Without talking to others, we stay confined to what quality means from our own perspective.

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