Complex Problem Solving - Martijn Maas
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Talk Description
Business processes rely more and more on increasingly complex ICT services. This means our problems will become more complex, but also the solving process will also become more complex. The World Eco Forum’s report “Future of Jobs” indicates Complex Problem Solving as the number 1 skill required in 2020. So how do we get ready for that?
- What makes a problem complex or seem complex?
- What will be different from problem-solving in the past?
- How can you develop your problem-solving skills to the match the future demand?
- Why is it important to apply structured powerful problem-solving approach?
In this presentation you'll find out the answers to the questions above and get started on your way to future proof problem solving.
Martijn Maas is a senior expert of incident, problem and crisis management. He combines 20 years of experience in ICT with a background in psychology and leadership development. "My biggest passion is inspiring people to look at issues in a new way so that they are able to take the next step themselves. I consider approaching complexity in a simple way as the key to improvement and growth." Martijn developed an innovative approach to quality improvement in operational ICT environments. An important part of this is combining people’s intrinsic skills and motivation with structured methods aimed at the goal, not the process.He is a Complex Problem Solver and senior consultant at CoThink.
- More about Martijn: https://www.cothink.com/martijn-maas/
- and on https://www.linkedin.com/in/martijn-maas-1303a0/
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